Service Delivery Policy

Digital Resume and Career Services

PathSource Consulting Pte. Ltd. | EA Licence 25S2814 | Effective: 1 October 2026

PathSource provides professional and digital career services. No physical goods are shipped for the Resume Score, Resume Revamp, LinkedIn optimisation or related career-service offerings.

1. How services are delivered

Resume Score reports and related resources are delivered electronically, normally by email or through the contact details you provide.

Paid Resume Revamp or LinkedIn optimisation deliverables are provided electronically.

Consultations, where included, may be conducted online using platforms such as Zoom or another agreed communication method.

Payment confirmations and payment links may be issued electronically through PathSource’s payment provider.

2. Information required from you

Delivery depends on receiving the information needed to perform the service, which may include your latest resume, target role, career context, questionnaire responses, supporting information and clarifications requested by PathSource.

3. Delivery timing

Any estimated turnaround communicated on the website, payment page, email or consultation is an estimate rather than a guaranteed deadline unless PathSource expressly confirms otherwise in writing. Delivery timing may be affected by the completeness of your information, revision needs, public holidays, unusually high volume or other reasonable operational factors.

4. Resume Score timing

Where the Resume Score service states an expected response window, PathSource will aim to deliver within that window. Some submissions may be held for additional review where the information is unclear, inconsistent or insufficient for a reliable assessment.

5. Paid-service commencement

A paid service normally commences after successful payment and after PathSource has received the information reasonably required to begin the work.

6. Revisions and feedback

Where revisions are included in the purchased service, the applicable scope will be the scope communicated at purchase or in writing. Requests that materially change the target role, career direction or agreed scope may require additional work or fees.

7. No physical shipping

Because these are digital and professional services, there are no shipping charges, physical delivery addresses or parcel tracking numbers.

8. Delivery issues

If you have not received an expected deliverable, first check your spam/junk folder and ensure the contact details you provided are correct. You may then contact PathSource at: resume@path-source.com